RANT!!!..she pulled my little mans hair!
I was in town clothes shopping for baby and my 2 yr old Harley and was on my way to take him to the toilets when a disabled woman grabbed him by the hair shouting 'curly!!' And all her carers said was 'come on suzy let go that's enough now' and she still didn't let go, my son was in floods of tears so I snapped at the 2 carers saying 'can u please just get her off him!' To which there reply was 'she'll let go on her own' WTH! So I just pulled the disabled woman's hand off my sons hair and one of the carers shouted at me saying 'she would have done that in her own time! We're trying to let her make her own decisions!' You what!? So in the mean time my 2yr old has tears streaming down his face and needs the toilet and you just want me to wait until she's decided to let go! I think not! If she decided she wanted to run into the middle of the road would you let her make that decision?? NO! so don't expect me to just stand there while she's hurting my little boy. It took so much strength to walk away then I herd one carer turn to the other and say 'can you believe she pulled her hand off like that', are you frickin kidding me! I had to go back to my car and sit cuddling my little boy as he was so upset, he even cried himself to sleep (first time he's done that in so long I can't remember) and now he keeps telling me he wants his curls off, my poor baby 
Comments
Its your job to protect your son. You did the right thing mamma!
I can see where the care givers are coming from, the woman obviously has mental issues and their program is probably one where they do try and give those who are in their care more freedom and a sense of being their own person instead of being an object.
That being said, what they failed to do was to also keep those around them, the general public, safe along with the woman in their care. Its not like she grabbed onto somesones purse and wouldn't let go, or an adult who would be able to understand the situation. No, she grabbed onto a babys hair and pulled and wouldn't let go. They should have stepped in and stopped her and tried their best to explain to her that what she did was not acceptable. Instead they made you seem to be the bad guy and now you have a baby who is clearly upset by what happened. I hope you are able to find out the company and can make a formal complaint. And you handled the situation better then I would have, I would have lost it if someone, anyone, grabbed my child like that and nothing was done to stop it, and then moving in as a mother should to stop it and being "scolded/made to look horrible."
hugs to the both of you